SERVICE LEVEL AGREEMENTS (SLA) SUPPORT
AIT offers well-defined production support and help desk management processes which allows for effective capturing, reporting, tracking, and resolution of issues. Our technical team brings you production support experience across web, mobile and cloud-based platforms for multiple industries including banking finance, healthcare, pharmaceutical, energy and e-gov etc. We perform work for hire services which extends to any and all projects. Our excellent team development and support team gives you the best execution of production support services with delivery excellence, robust consulting capabilities, and state-of-the-art tools and frameworks.
Discuss your software needs and requirements with our solutions experts, and receive a personalized services plan and we will match your needs with vetted developers, hand-selected for their technology and industry specializations.
Our competitively priced services model allows you to hire, scale, and modify your customized team at your discretion. When you hire one or more dedicated experts from AIT, you receive a full array of benefits including built-in QA, senior developer support, and guaranteed on-time, on-budget project management.
You will be provided with daily progress reports, weekly status calls, and on-demand updates for total project oversight. With offices located world-wide and in multiple time zones, we ensure 100% collaboration during your business hours.
Once we complete the finishing touches, we deliver your proprietary source code and intellectual property, with zero licensing fees or AIT branding. We are work-for-hire, and we work for you. AIT is dedicated to delivering results that will win your trust and repeat business.
We develop software applications using the Scrum methodology. Scrum is one of the most popluar agile frameworks for project management. Used to develop complex products and system. The objective of agile project management with scrum is to give the end users exactly what they want-value. Nowadays, for most organizations it is not feasible to completely document their requirements due to time or other constraints, or else the requirements change frequently due to changing market conditions, customer feedback or the business model. At AIT After years of experience with software development,we’ve found that agile is the best methodology for delivering anything from a minimal viable product to a full-scale enterprise system when the project scope a well-defined. But we know the final decision for project methodology rests with the client and the team, so we are happy to offer Scrum or Waterfall to our clients as appropriate.
AIT Software stays on top of new advances in the information technology world, so you can be assured that our software development technologies and technique choices are at the height of current knowledge and are rooted in a decade of hands-on experience.
Many companies have value statements. But most have it on websites and on office walls. But true value is shown when one gets rewarded and let go. Our core serves as a platform that guides our decisions and how we measure our success and impact. AIT core values and the behaviors
At AIT Software we take delight in providing excellent customer service. We guarantee we won’t oversell, and we don’t promise anything we can’t follow up on. We are honest and completely accountable with our clients, always striving to provide services that best meet your needs.
We cover the full software development life cycle from business analysis to quality assurance and deployment and post-launch maintenance. For a client this means there is one vendor handling the job. This prevents any hand waving, and makes your budget and timeline more predictable.
The paramount benefits that customers derive when working with AIT are fairly affordable prices for the services and outstanding quality of the products. Despite a high competitive spirit in the IT market, AIT is always open to price reviews without compromising the quality in the end.
We develop software applications using the Scrum methodology. Scrum is one of the most popluar agile frameworks for project management. Used to develop complex products and system. The objective of agile project management with scrum is to give the end users exactly what they want-value
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